Delivery

Our Shipping Partner is Parzel.

We deliver to Dubai, Abu Dhabi, Ajman, Al Ain, Fujairah, Ras Al Khaimah, Sharjah and Umm Al Quwain.

Orders received between Sunday to Thursday will be processed the same day. Orders received on Friday and Saturday will be processed the next working day and the normal delivery time will follow.

We offer free delivery within the U.A.E.

Returns

At Fashion Harbour, we understand that it can be tricky business buying online. Therefore, to ensure that you are 100% happy with your product, we offer a complete refund/exchange of the items purchased. You must contact us within 7 days (after receiving item) by emailing us (sabrina@fashion-harbour.com) to arrange collection of your item. The item must be unworn and in the same condition it was received by you, with all labels attached and in the original packaging. Once received by us, we will check the item and the refund will be made by the same payment mode used for the original purchase. Full refund will be made excluding the delivery charge amount.

Cancellation

You can cancel your order within 24 hours; refunds will be made back to the payment solution used initially by the customer.

Please allow for up to 45 days for the refund transfer to be completed.